round_top

FREQUENTLY ASKED QUESTIONS: Select a question to view answer.

What does the Australian Registry of Wills, Deeds and DocumentsTM do?

What are the benefits of registering my Documents?

What happens if I do not have a Will?

Do I have to register my Will?

Who can register a Document?

Can my partner and I register a Document together?

What is the process to register a Document?

What should I do with the registration certificate?

I don't have access to a printer to print my certificate. What should I do?

I am having difficulty registering my Documents. What should I do?

Does the Australian Registry of Wills, Deeds and DocumentsTM hold or store my Will and/or Documents?

What is the information I provide used for?

How is my information (or clients’ information) secured?

How does the Search facility work?

What information do I need when searching for a Member’s registered information?

How much does it cost to register a Document?

How much does it cost to 'Search' and see if someone is a member?

How much does it cost to change/update my personal details (including details of nominees)?

Is there an annual Membership fee?

What if I fail to pay my annual Membership fee?

What payment options are available for Registering Documents?

Is it secure to use my credit card to make a payment?

Who can view a Member's registered information?

How many people can I nominate to have access to my registered information?

How does a person know I have nominated them to have access to my registered information?

How do I change my ‘Public Listing’ search status?

What if I don't want the public to view my listing?

How do I search for someone's Will and/or documents?

I am unable to access a Member’s registered information. What should I do?

I have forgotten my ‘Login’ password. What should I do?

Can I change the password to my account?

If I make a new Will and/or Document, do I need to re- register it?

As an existing member, how do I register another Document?

How long does the Australian Registry of Wills, Deeds and DocumentsTM store my information on the Register?

Can a Professional Member client access their own account once the Professional sets it up?

Are Clients of Professional Members able to access their account once the Professional sets it up?

What happens if I (the Professional Member) change firms/practices? Am I able to keep my existing account and registered clients?

What happens if a Professional fails to pay their annual subscription?

Back to top